Not a good news for folks in India who are willing to purchase a phone from Amazon. The popular online retailer has made some changes on their return policy which will make your phone replacement a not so good experience.
The recent update policy details published on Amazon India website states that customers will no longer be able to return smartphones, shall they decide they no longer need it. This applies to all orders “fulfilled by Amazon”. So no refunds for you as of February 7th
You can find more details on their website on link
Consumers might have to rethink before they hit that buy now button on Amazon due to recent policy change now but they can still look out to other online giants like Flipkart and Snapdeal.
It can be augmented if such changes on Amazon’s Policy affect their customer base but only time can answer it.